Wholesale/Custom Orders

WHOLESALE & CUSTOM ORDERS

Wholesale Orders

If you’re interested in carrying Hank Player products in your store or boutique, please contact us and our team will get back to you.

Please note that we will need to get a Hank Player/Parental Unit Inc. Credit Authorization Form faxed or emailed to us before we can add you as a wholesale customer. To get a copy, please contact us.

Please note the following about wholesale orders:

• Payment for wholesale orders must be made in full prior to production. After work has begun on your order, there are no cancellations allowed.
• Any return requests on wholesale orders must be made 48 hours of receipt of merchandise. All returns are subject to a 15-25% restocking fee.
• Due to productions lead times and stock availability of items, wholesale orders may take from 2-5 weeks from the time payment is made to delivery.
• Additional shipping charges may be added to your order.
• All wholesale accounts based in California must either provide a California Resale Certificate or pay sales tax on their order.

Custom Orders

If you would like to place a custom order with brand new artwork/graphics, please contact us and our team will get back to you.

Please note the following about wholesale orders:

• Payment for custom orders must be made in full prior to production. After work has begun on your order, there are no cancellations allowed.
• Since custom orders are made to customer specifications and artwork/graphics and can not be resold by us, there are absolutely no returns or refunds on custom orders.
• Due to productions lead times, stock availability of items and time to finalize/approve the artwork, custom orders may take from 2-5 weeks from the time payment is made to delivery.
• There is a 12 piece minimum and additional charges for camera-ready art, screens, and specialty inks may be added to your order.